- 1). Click on the "Start" button and then go over to the "Computer" or "My Computer" icon.
- 2). Right click on the icon and select the "Manage" tab from the menu that appears.
- 3). Go to the "Device Manager" under the "System Tools" menu and click on it.
- 4). Go to the right hand side of the menu and select "USB Controller" from the menu. Right click on it and select "Uninstall" from the menu.
- 5). Click "Yes" and then "Restart" in the next two menus. Wait for the computer to restart and reinstall your software automatically.
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