- 1). Open Microsoft Outlook. Make sure you are connected to the Internet and to your Exchange Server.
- 2). Click the "Tools" menu item. Scroll to "Send\Receive" and then select "Download Address Book."
- 3). Choose "Full Details" under "Information to download." This option will give you more complete information regarding your contacts. The Offline Address Book will be downloaded onto the computer and be accessible via Microsoft Outlook.
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