- 1). Close any programs you have open, then open the "Control Panel" from the Start menu.
- 2). Click the "Appearance and Personalization" link along the left-side panel, then click "Show Hidden Files or Folders."
- 3). Select the button labeled "Show Hidden Files or Folders," then remove the checkmark from the box next to "Hide extensions for known file types" by clicking on it. Also remove the checkmark next to "Hide protected operating system files."
- 4). Click the "Apply" button on the window and then click "OK."
- 5). Open your "C:" drive from the "My Computer" window, open the folder labeled "Program Files," and double-click the folder labeled "iPod." The Control Folder is visible inside this folder.