- 1). Download a free antivirus program or choose one of the paid alternatives.
- 2). Install the antivirus program.
- 3). Run a full scan by selecting "Check all folders and files."
- 4). Delete any Trojan viruses or malicious files found.
- 5). Restart if prompted.
- 1). Click on "Start" and select "All Programs."
- 2). Click on the "Windows Defender" icon to launch the program.
- 3). Click on the "Scan" icon and select "Run full scan."
- 4). Allow the process to complete.
- 5). Delete any found spyware or cookies. Restart if prompted.
- 1). Open an Internet Explorer window.
- 2). Click on "Tools" and select "Internet Options."
- 3). Click on the "Advanced" tab.
- 4). Click on the "Restore advanced settings" button.
- 5). Click on the "Reset" button to restore Internet Explorer settings. Close and reopen the browser to confirm your changes.
- 1). Click on the "Start" icon and select "All Programs."
- 2). Click on the "Mozilla Firefox" folder.
- 3). Click on the "Mozilla Firefox (Safe Mode)" icon.
- 4). Select "Reset all user preferences to Firefox defaults" from the menu list and click on "Make Changes and Restart."
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