Training is critical in this line of wok. You have a very important role in making sure that safety is achieved. You will be looking after the welfare of a company or a group of people. Security guards should to be trained thoroughly on how to use metal detectors properly. An additional concern is physical violence training. If not properly trained, security guards will be unsure on how to deal with an aggressive person.
Remember also that Security Guards need good customer service skills. They are not only officers, they are also ambassadors for the company. It's true a guard's main duty is to report and observe, but they also serve as customer service agents.
Security Guard Duties:
- When there are infractions or violations of the rules, they warn persons and use force if it becomes necessary.
- Investigate disturbances that are reported.
- Answer alarms that are called in.
- If an unauthorized person is on the premises, call the police.
- Make sure the premises are secure.
- Guard against company theft.
- Monitors entrances and exits of a building.
- Routine patrol of commercial buildings to watch for signs of intrusion.
- Provide personal protection for individuals who need to be transported to locations on the property.
- Use Metal Detectors to scan people who might have articles that are prohibited.
- Write daily reports of activities during his shift.
Tools used by Security Guards:
- Automobiles or cars - Patrol cars
- Flashlight Stun Gun
- Patrol golf carts
- Pepper spray Gun
- Metal and Plastic handcuffs to secure an attacker
- Handguns - Pistols; Revolvers
- Two way radios
- Stun Guns
- Hand Held Metal Detector
Abilities Needed to be a Security Guard:
- Be attentive and be an active listener.
- Be able to effectively convey information to people.
- Think critically by using your common sense and reasoning when dealing with problems.
- Be able to recognize problems or potential problems.
- The ability to not be distracted when concentrating on a task.
- To be able to deductive reasoning in order to produce answers that make sense to specific problems.
As you can see, being a security guard is not as straightforward as you might think. There are many skills and abilities involved. The bottom line is a guard is there to protect the public. But he/she has to take safety precautions to make sure they remain safe while performing their job.
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