Most businesses rely on client testimonials to maintain and grow their clientele.
Look for opportunities to give testimonials yourself.
Wonder how to choose who deserves a testimonial? Where do you receive personal service beyond the norm? Where do you do business where you're called by name and treated like family? Can you think of a service problem where a business exceeded your expectations to make it right? You'd be amazed at how much dedicated business people crave unsolicited positive feedback from their clients.
This is your chance to give a testimonial in appreciation for superb service.
Pretend you're telling a friend why you enjoy doing business with certain people and businesses and write down the details.
Even a few heartfelt sentences can make a big impact.
Send your testimonial by social media, email, card, or letter to the owner or manager of the company and include the names of specific people in the business you appreciate.
If you're video savvy, make a YouTube testimonial and email the link to the company for them to post on their Web site or share with their staff.
Unsolicited testimonials are morale booster like none other! To keep yourself in the positive giving flow, if you receive poor service, turn it right around and send a testimonial to another business where you get great service.
This is such a win/win response because you don't allow your negative feelings to grow; instead you're expanding your positive feelings and growing positive, personal relationships with others who value giving you exemplary service.