- 1). Open the Start menu and click "Run." Type "services.msc" and press "Enter." Look through the Services Manager window and located the entry labeled "SAVRoam."
- 2). Right-click the entry and select "Stop." Repeat the process for the entries named "Symantec AntiVirus," "Symantec AntiVirus Definition Watcher," "Symantec Event Manager" and "Symantec Settings Manager."
- 3). Close the window. Press the "Ctrl," "Alt" and "Delete" keys all at the same time to bring up the Task Manager. Navigate to the "Processes" tab.
- 4). Click the entry labeled "ccApp.exe" and then choose "End Process." End the process for the entry labeled "VPTray.exe" and then exit out of the Task Manager window.
- 5). Return to the Start menu and select the "Search" option. Type "Regedit" and then double-click the registry icon. Navigate to the registry folder "HKEY_CLASSES_ROOT\Shellex\ContextMenuHandlers."
- 6). Right-click the entry named "LDVPMenu" and choose "Delete." Navigate to the registry folder "HKEY_LOCAL_MACHINE\SOFTWARE\Symantec."
- 7). Delete the entries named "SPBBC," "Symantec AntiVirus" and "SymNetDrv." Navigate to the folder "HKEY_CLASSES_ROOT\Installer."
- 8). Delete the entries labeled "UpgradeCodes\20A7FB42A06BB49448A397B3CB77ED4D," "Features\0DE336A57D5E56D4BAD835DE34152048" and "Products\0DE336A57D5E56D4BAD835DE34152048."
- 9). Navigate to the "HKEY_LOCAL_MACHINE\SOFTWARE" folder. Delete the entries "Classes\Installer\UpgradeCodes\20A7FB42A06BB49448A397B3CB77ED4D," "Classes\Installer\Features\0DE336A57D5E56D4BAD835DE34152048," "INTEL\DllUsage\VP6," "Microsoft\Windows\CurrentVersion\App Management\ARPCache\{5A633ED0-E5D7-4D65-AB8D-53ED43510284}" and "Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\0DE336A57D5E56D4BAD835DE34152048."
- 10
Navigate over to the "HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps" registry folder. Delete each of the entries "AVENGEDEFS," "Common Client," "Common Client Data," "Common Client Decomposers," "NAVNT," "SAV Install Directory," "SAVCE," "SPBBC," "SymNetDrv," "VP6ClientInstalled" and "VP6UsageCount." - 11
Go to the "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services" folder. Delete the entries labeled "ccEvtMgr," "ccSetMgr," "ccPwdSvc," "DefWatch," "NAVENG," "NAVEX15," "SavRoam," "SAVRT," "SAVRTPEL," "SNDSrvc," "SPBBCDrv," "SPBBCSvc," "Symantec AntiVirus," "SYMREDRV" and "SYMTDI." - 12
Close the registry editor. Right-click the Start menu and choose "Open All Users." Click "Programs." Right-click "Symantec Antivirus" and choose "Delete."
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