- 1). Place the Dell Drivers and Utilities CD into your computer.
- 2). Restart the computer and press the "F12" key as the computer boots.
- 3). Choose the "IDE CD-ROM Device" selection from the boot menu and press the "Enter" key.
- 4). Press the "1" key and then press the "2" key to open the Dell Diagnostics utility.
- 5). Select the "Run the 32 bit Dell Diagnostics" option to launch the Diagnostics utility. Once this utility has started, it will run a series of tests on your computer. You can relay the results to a Dell technician to help diagnose issues with your computer.
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