• Visiting an auto mechanic does not have to be stressful.at auto workshop image by Dmitry Goygel-Sokol from Fotolia.com
  
  Visiting a mechanic when you are experiencing car problems can be a bit intimidating. However, preparing a list of questions in advance can help you understand your options and help you to make the best decisions in regard to protecting the best interests of both your car and your wallet.
  
  

What Are Your References and Qualifications?

• Ask the mechanic about his experience and if he can provide any references for his work. While this may seem obvious, there are some mechanics who are not as trustworthy as others. In particular, ask if he is Automotive Service Excellence (ASE) certified. Most reputable mechanics will be happy to provide a list of references and credentials upon request. This little bit of research on your part may save you the frustration and expense of unnecessary repairs.
  
  

Do You Specialize?

• Make sure that the mechanic is actually able to work on your car. Some mechanics specialize in certain auto makes. While some mechanics may service all vehicles ranging from Ford trucks to BMWs, others may be qualified to repair only Dodge or Chevrolet vehicles.
  
  

Are There Limitations?

• Some mechanics limit the work they do to simple automotive repairs such as brakes and leave the more complex procedures such as transmissions to other specialists. Knowing this in advance can save you the hassle of wasted time as well as the expense of having to pay to have the work done correctly the second time by a mechanic who is experienced in your issue.
  
  

Do You Outsource?

• If a mechanic runs into a repair that he can not handle, he may outsource the work to another mechanic. These little surprises on the bill can lead to added expense for the car owner. Asking about the mechanic's outsourcing policies in advance may save you some sticker shock later.
  
  

Do You Guarantee?

• Being firm on this issue is essential. Ask the mechanic if he guarantees his work and if he is willing to stand behind his parts should the problem recur. Be sure to get any guarantees on parts or service in writing in order to avoid any discrepancies later.
  
  

Do You Have a Price Match Policy?

• Asking if the mechanic will meet or match another mechanic's quote can save you money. If you can get the job done by another certified quality mechanic down the street, ask if she is willing to beat the best price. It certainly can't hurt to ask, particularly if the repair is going to be a costly one.
  
  

What Is Your Policy on Estimates?

• Be sure to ask if the mechanic is willing to stay within the scope of his original estimate. Of course, sometimes additional problems are discovered once work on the vehicle begins, but it is important to determine the garage's policy on gaining permission before doing additional work---particularly if it is going to result in additional costs.