- 1). Launch your browser on your computer, and go to "att.com."
- 2). Enter your wireless number and password to log in to "myWireless" under "Manage My Account."
- 3). Click on My Services on the page that comes up.
- 4). On the left side of the My Services page, click on "Upgrade." A page will come up that lists your upgrade options. You can shop for devices accordingly.
- 1). Dial 611 on your cell phone.
- 2). Press 1 to confirm your phone number.
- 3). Press 3 for upgrades.
- 4). Press 2 to talk to a customer service representative about your upgrade options.
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