- Running an e-business is challenging because it requires plenty of time and dedication when growing your customer base. E-businesses do not close at a specific time each night, and when working with international companies, you will need additional time for customer service and support.
- Setting up an e-business will require your knowing the online system you are using to process orders and work with customers on. Familiarize yourself with Internet and website security as well as ways to protect the identity of your online customers. These things are crucial. Researching Internet marketing and other programming languages, such as HTML, CSS and PHP, will help you become more aware of all the aspects of your business.
- The lack of face-to-face meetings with customers may decrease your customer loyalty and overall relationships with them. By having an e-business, you do not connect with customers on a personal level so it's difficult to understand their needs and desires. This virtually removes all sales from your business; therefore, to compensate, your website's look and overall presentation must be a priority when running your e-business.
- Having an e-business opens your company and brand up to a competitive online market. You may believe your idea is original but others may duplicate it or steal your content. It is important to stay up to date with the latest news, technology and product improvements in your business to stay ahead when operating online and servicing customers worldwide.
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