- 1). Locate your printer driver set-up file.
- 2). Right click this file to produce a standard context menu.
- 3). Left click the "Properties" heading on this context menu.
- 4). Left click the "Compatibility" tab located at the top of the properties box that appears.
- 5). Select the "Run this program in compatibility mode for:" box.
- 6). Select "Windows XP service pack 3" from the pull-down menu just below the "Run this program in compatibility mode for:" radio button.
- 7). Click the "Apply" then "OK" button located in the lower right corner of the dialog box. This will close the dialog box.
- 8). Launch the driver software and install as you normally would. Forcing the software into compatibility with Windows XP service pack 3 ensures that 32-bit code will be executed correctly as there was no service pack 3 for the 64-bit variant of Windows XP.