- 1). Shut down all currently running applications and restart your computer. Press "F8" repeatedly before Windows begins to open the Windows Advanced Options Menu.
- 2). Scroll down and select "Safe Mode." Press "Enter" to log into Windows Safe Mode. Safe Mode is used for troubleshooting and repairing system components.
- 3). Click the Windows "Start" button and select the "Control Panel." Double-click "Add or Remove Programs" to open the programs window. Click "Program and Features" (Windows Vista users) and select "Uninstall a Program" to open the programs window.
- 4). Click the incompatible software (e.g., Palm Desktop and Synchronization Software) and select "Change/Remove." Click "Yes" to confirm and uninstall the program from your computer.
- 5). Restart your computer normally to complete the process.
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