- 1). Access the Web browser on your BlackBerry.
- 2). Go to Sprint's website (see Resources).
- 3). Click on the "My Sprint" tab.
- 4). Enter your username and password to sign in.
- 5). Click on the "My Preferences" tab.
- 6). Click "Change Voice Mail Passcode" under the Things I Can Manage Online heading. The Reset Voice Mail Passcode window comes up.
- 7). Click the check box next to the device.
- 8). Click the "Change" radio button.
- 9). Choose a new password that you will remember. It has to be between four and 10 digits.
- 10
Type your new password in. - 11
Type your new password again to confirm it. - 12
Click "Save."
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