There is a vast assortment of nurseries found online, and it just may seem overwhelming when you are trying to find out information on a particular tree or plant.
Many only deal with native or exotic plants, others deal with carnivorous plants; some only supply the state or zone they live in, while others only cater to other businesses that sell plants.
Just finding a good tree nursery or plant nursery can be exhaustive, so when you find a nursery that has an incredulous selection of trees, shrubs, plants, ground covers, ferns, perennials and more, you will be glad that you bookmarked it for handy and easy reference.
Sometimes when searching for a great nursery, (and oftentimes this will happen), you will find other websites that rail against one business, yet the number of complainers may be ten or less.
Realistically, we all desire to protect ourselves against bad businesses that speak fair words and make many promises, like our politicians, but fail to carry out all that spoke of.
Yes, there are many fly-by-night businesses, poorly run companies, scammers and fakers, and the nursery business is not protected from the likes of such.
However, let's approach such websites with a grain of salt, being open to listen (read), yet leaning towards wisdom rather than presumption.
People are prone to make mistakes and businesses are run by people; people who have a staff that are also prone to making mistakes.
Even the most reputable and honorable businesses will have those who find fault with them and come away from their association with the company greatly dissatisfied.
When a reputable nursery or any other business does well, be sure that there will be those who want to bring that business down, for their own hidden agendas and motives.
On the other hand, one does not merely brush the complaints aside as bitterness, slander or drivel but weighs everything in the balances, keeping in mind the grand scale the company may be working with (perhaps filling thousands upon thousands of orders per year), as well as the reality that we all make mistakes.
Most complaints against any company most often borders around refunds or returns, so be sure to read all of a guarantee thoroughly.
If you are unsure of their policy, don't hesitate to ask, and get it in writing.
This way many of the complaints or disappointments can be avoided.
Find out on the website also, if the nursery or nurseries is a plant nursery or a tree nursery or whether they sell both plants and trees, as some deal only with native or exotic plants while others only supply trees.
Be sure to see if they are a wholesale nursery that sells to the general public, or if they only sell to other nurseries, wholesalers or businesses that sell plants and trees.
A good website will contain all of this important information.
Reading about the nursery of your choice, finding answers to your questions, or contacting them with any questions will better equip you and help avoid future problems.