1.
Your new web based eCRM software is a Waste of Money If Your Staff Won't Use It Although you pay their salaries, companies in the UK are more functionally democratic than ever before, keep this in mind when choosing the appropriate web based CRM software.
There are many solutions out there that will provide a very pleasing interface for the customer but on the backend will leave your staff with headaches as simple tasks often take more effort than necessary.
Imagine for instance if you were doing a lot of repetitive copying and pasting but you had no "Ctrl+C/V" command and no right click, after a couple of hours of having to constantly go to the "edit menu" you too will understand their frustration.
2.
CRM Software Vendors Do Not Have a Crystal Ball Even if your business model never changes, your customers do and so will their needs.
Why leave yourself vulnerable to our changing times when you could simply have your I.
T.
department edit the web based customer relationship management software code to adapt to whatever eventualities which may arise.
3.
Open Source CRM software solutions Complement Your I.
T.
Department In more than one way using web based customer relationship management that is open source compliments your I.
T.
department, it demonstrates that you value their creative skills as well as their technical ability and it also serves to diversify their duties within the company.
This works especially well if you are using the 70/20/10 Model pioneered by Google CEO, Eric E.
Schmidt.
The model splits company working times as follows: 70% of the day is spent on core business tasks, 20% on related business tasks and 10% on nonrelated business tasks.
In most cases modifying and updating the business CRM software would be in the 20% bracket, but if you didn't have an open source platform to work with you would not be able to tweak the web based CRM software on an ongoing basis and if something did drastically change it would cause havoc to your whole system and put staff under immense stress as they attempt to "rescue" it.
4.
Your Company Doesn't "Just Settle" In Other Areas, Why Should Your Customer Relationship Management be Any Different? Most women in the UK or anywhere else in the western world will be able to tell you the folly of buying an ill fitting shoe simply because it looked good, so why buy ill fitting Web Based CRM Software? It is a fact by virtue of running an established enterprise that you did not settle for inferior standards in your early days, this is true of many successful companies and the ones that continue to be a success are the ones who strive to keep their company competitive by having the best quality and most easily customizable small business CRM software available in the UK.