- Processing a certain amount of product or service quotes and responding to inquiries are basic aspects of a fax specialist position. In businesses where requests for proposal or quotes are common, fax specialists have response quotas they are expected to meet.
- Processing new and renewed orders is another major function of a fax specialist position. Fax specialists must be efficient and accurate in receiving new orders, inputting them, and starting order delivery fulfillment processes. Database skills are necessary in most positions.
- In more sales intense environments, a fax specialist has direct accountability for sales growth and sales quotas. This means fax specialists must possess sales and service skills, in addition to order processing and technology skills. Some companies refer to this position as detail salesperson or inside salesperson.
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