- 1). Learn to listen. Listening is as important--perhaps even more so--than talking. Listening allows you to understand your coworkers, their opinions and values. Listen intently when your coworkers speak and ask questions so you are clear about their concerns and expectations. It is always helpful to repeat back coworkers' statements, such as "I hear you saying that we should tackle the budget for this project before we proceed to marketing."
- 2). Treat co-workers the way you would like to be treated. Respect personal space. Don't abuse email by sending ten messages when one would suffice. Don't nag. Don't go above your coworkers' heads. Use "please" and "thank you" and give credit where credit is due.
- 3). Put everything in writing. Copy all team members and supervisors on important correspondence--email, meeting requests, project updates and action items. Make sure expectations and deadlines are clear, so your coworkers will know exactly what is expected of them and you have a record of which tasks have been assigned to whom and when they are due.
- 4). Pay attention to body language. Avoid hostile gestures like crossing your arms, tapping your feet or rolling your eyes. They make it clear that you aren't interested in your coworkers and will make future communication with them difficult. Look people in the eye when you speak, smile and nod and show interest when your coworkers speak, and you will communicate with them more effectively.
- 5). Make yourself available. Answer your phone, respond to emails and do your work on time. You will gain your coworkers' respect, improve your communication with them and they'll likely return the favor later.
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