Mike's law firm took a huge hit because one of the paralegals jeopardized all of the confidential paperwork, and left a huge mess. Mike had to start a new policy immediately in order to make sure that all of the paperwork was controlled. The first rule he made was the managed document review policy. He noticed that the minute he implemented the policy, it seemed to control paperwork better.

The paralegal that made the error was fired from her job. This meant his HR team was going to have to find a new hire. Normally he did not participate in this process, but due to the severity of the error he decided he would be involved.

Mike's partner meeting was slightly uncomfortable because he had to describe what had happened. The partners understood, but once the new hire starts, they wanted a progress report an amount to be sure that all of the issues were being handled properly.

Once the ad was listed online, hundreds of applicants started sending the resume to Mike. The HR department was going through all of the resumes with the guidelines Mike had given them. Experience, a reputable law firm, and references were all required on the resume. Those are very important factors that Mike felt each applicant needed to have.

Reviewing the resumes that the HR department gave Mike, he decided on the top 15 candidates that looked as though they would be perfect to work with. Mike took the time to call all of the references to make sure that each of the applicants were what they listed on the resume. Mike was shocked to find out that some of the references were not accurate. Therefore his list of 15 people became only three.

Three extremely qualified applicants came in. Of the three applicants there was one lady that stood out. Not only did she have amazing qualifications, but she was also extremely pleasant. Mike stepped out to discuss his decision to hire her with the HR team. The HR team was very excited, and thought she would be a wonderful addition to the firm.

The great news is that she blended in well with all the other ladies, and all of the lawyers enjoyed her work as well.

Struggling to get his firm back in control took some time, but Mike was determined to fix the error. The managed document review policy became an important procedure for the firm. All of the clients were very happy to hear about all of the new strict rules. The paralegals took the time to make sure all of the paperwork that is processed daily is fully contained, so there were never any problems.

I'm an information technology consultant with a passion for writing about litigation support software. For more information, visit FTI Technology.