Category : Business Information : Business & Finance

How to Add VAT

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Value Added Tax (VAT) is a European sales tax. A percentage is added to the sale of taxable goods and services. There are two rates of VAT you'll need to add to taxable goods and services: the standard rate of 17.5 percent (or 20 percent as of Jan. 2011) and the reduced rate of 5 percent, which appl

Tone & Customer Service Communication

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High-quality customer service proves important to businesses because organizations learn about a customer's needs and experiences through customer service. Without the proper customer service skills, businesses will be more likely to lose customers. The tone of a message serves as an important eleme